National Army Museum’s adoption of new digital practices and processes

Organisation One by One

This case study by Dr Lauren Vargas forms part of the University of Leicester’s One by One project. Lauren worked with the Museum of London for a year to spark the development of digital content skills.

The project set out to explore ways of promoting and sustaining cross-departmental collaboration to support major museum events and exhibitions planning, processes and practices. Specifically, the museum wanted to answer the question: How might we ensure all museum people encourage, and influence, digital skills to flourish across the organisation?

The case study includes strategic and practical guidance. If you’re interested in finding out more, there’s a related case study describing Lauren’s similar work at the Museum of London and an ‘explainer’ setting out the principles and practice behind Lauren’s theory of ‘CALM’ digital leadership.

Rights © University of Leicester (CC BY-SA 4.0)
Published February 2020
Format Web page
Creator Dr Lauren Vargas