A ‘CALM’ approach to leadership in the digital age

This ‘explainer’ by Dr Lauren Vargas forms part of University of Leicester’s One by One project aimed at building digital literacy and confidence in museums.

The resource is aimed at museum managers who are considering how to use effective management alongside digital technologies as tools to improve leadership, communication and project planning. The ideas can be adapted for museums of all sizes and structures. It explains Lauren’s ‘CALM’ approach and gives practical guidance in implementing the approach, all ways of working that Lauren has tested extensively in museums as part of her One by One work.

If you find this resource interesting, take a look at the two case studies Lauren has written about putting her CALM approach into practice at Museum of London and National Army Museum.